Shipping policy

Title

usa

We deliver with Speed Post from Hong Kong. With an expected delivery time of 10-20 business days. Deliveries may require a signature upon delivery. If you are not in at our courier’s first delivery attempt and cannot find a safe location to leave the package, they will leave a card. Please follow the instructions on the card delivered by the courier service.*

europe

Please make sure your order is below the EU threshold. Fees and taxes may apply.

We deliver with Speed Post from Hong Kong. With an expected delivery time of 10-20 business days. Deliveries may require a signature upon delivery. If you are not available for our courier’s first delivery attempt and cannot provide a safe location to leave the package, they will leave a card. Please follow the instructions on the card delivered by the courier service.*

domestic shipping methods (hong kong only)

We deliver by EMS. All deliveries require a signature upon delivery. If you are not in at our courier’s first delivery attempt and cannot find a safe location to leave the package, they will leave a card. They will take your items back for delivery in the following working days. Please follow the instructions on the card delivered by the courier to arrange redelivery.*

taiwan / macau shipping methods

We deliver by EMS or S-F Express. Both delivery services require a signature upon delivery. If you are not in at our courier’s first delivery attempt and they cannot find a safe location to leave the package, they will leave a card. They will return your items and then attempt delivery on the following working days. Follow the instructions on the card delivered by the courier to arrange redelivery.*
Title

*Deliveries to remote or hard to reach locations, including but not limited to outlying islands, restricted access areas, and certain rural districts, may be classified by the courier as a remote area shipment, which incurs an additional surcharge. This fee is typically collected upon delivery from the recipient. Any remote area classification and related charges are determined by the courier and are outside of our control.